Blog
What Me and M&S Have in Common (And Why It Matters for Your Pet Business)
Recently, Marks & Spencer — one of the UK’s most loved and trusted retail giants — was hit by a serious cyberattack. It’s still causing disruption and is expected to cost the company up to £300 million this year. That’s not a small glitch — that’s major...
Why Everything in Your Business Is Your Fault — And That’s a Good Thing
Earlier this month, I visited a bustling local Country Fayre — one of those classic British events with bouncy castles, cider stands, a dog show, and rows of returning vendors. If you’re in the pet business, you’d love it. Families, dog lovers, and hungry crowds; it’s...
Don’t Worry, It’s Only Money Calling
I was at the butcher’s recently. It was a Saturday morning and they were busy. Super busy which was great to see as it’s one of those old school, keeping the high street alive, proper butcher shops. So, the shop was busy and the queue was...
Better Than Disney
I love Disney theme parks. There I've said it. I love them and I've been to the parks in Florida, California and even Tokyo (note to self, must get to Paris).It's not just the rides, although who doesn't love Space Mountain? Nor is it bumping in to Mickey...
It’s All About Implementation
It's interesting what you learn about your team when you're not in the office. Don’t you just love those team members who take a task and deliver it – on time and in full. Every time you ping them an email it seems to take only minutes before they get back to you,...