Privacy Policy
Effective Date: June 2025
Business Name: Pet Biz Growth
Website: www.petbizgrowth.co.uk
Contact: jo@petbizgrowth.co.uk
1. Overview
At Pet Biz Growth, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us.
2. What Information We Collect
We may collect and process the following types of personal data:
- Contact details: name, email address, phone number
- Order information: billing and delivery address, order history
- Payment information: payment card details (handled securely via third-party processors)
- Account details (if applicable): login credentials
- Marketing preferences
- Technical data: IP address, browser type, device information, cookies
3. How We Collect Your Data
- We collect your personal data through:
- Forms you fill in on our website
- Purchases you make through our online shop
- Newsletter sign-ups
- Cookies and similar technologies
- Direct communications with us
4. Why We Use Your Data
- We use your personal data for the following purposes:
- To process orders and deliver products or services
- To provide customer support
- To send you marketing communications (only if you’ve opted in)
- To improve our website and services
- To comply with legal obligations
5. Legal Basis for Processing
We only process your personal data when:
- It is necessary for the performance of a contract with you
- You have given us your consent
- It is necessary for compliance with a legal obligation
- It is in our legitimate business interests (e.g. improving services)
6. Sharing Your Data
We will never sell your data. We may share it with:
- Trusted service providers (e.g. payment processors, delivery couriers)
- Professional advisors (e.g. accountants, legal counsel)
- Authorities if required by law
- All third parties are required to respect the security of your data and use it only for specified purposes.
7. Data Retention
We retain your data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting or reporting requirements.
8. Your Data Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (“right to be forgotten”)
- Object to or restrict certain types of processing
- Withdraw consent at any time (for marketing)
- Request transfer of your data to another provider
To exercise any of these rights, please contact us at jo@petbizgrowth.co.uk
9. Cookies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings or our cookie banner when you first visit our site.
10. Third-Party Links
Our website may include links to third-party websites. We do not control these sites and are not responsible for their privacy policies or practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date”.
12. Contact Us
If you have any questions about this policy or your data, please contact us:
Johanna Till
Pet Biz Growth, Unit 21, Earl Howe Road, Holmer Green, Bucks, HP15 6QT
Email: jo@petbizgrowth.co.uk